Two Great Ways to Practically Guarantee Churn

Two Great Ways to Practically Guarantee Churn
Angry Customer

When Issues and complaints arise, avoid maintaining frequent and consistent communication with clients. It’s all fun and games until somebody loses an eye, right? Maintaining regular communications may have its challenges when the client relationship is in good standing, but let’s be honest, no one really wants to be doing clean-up or damage control when

Avoid Properly Aligning Customer Success and Sales

Avoid Properly Aligning Customer Success and Sales
hand freeing butterfly

The Beauty of Just Letting Go Check any top 40 chart from almost any era or any genre and you’re bound to come across a bunch of it’s so hard to let you go-themed songs. A few with titles or choruses that strike a familiar refrain: Boys to Men “It’s so Hard to Say Goodbye